The hotel is really close to the station. It's up the street that's directly opposite the east exit of Nagano Station so after you've crossed the road, you go up the right hand side of the street that runs perpendicular to the station. The entrance is right next door to a Lawsons shop which is like a convenience store. There's a Starbucks on the street outside the station & lots of shops. The hotel is very clean & the staff were very helpful. The rooms are very comfortable with large beds & western style pillows. We only stayed one night as a stopover to Shiga Kogen but I wish we had stayed longer, Nagano is worthy of a look around.